Genting SkyWorlds Park Hours:

Daily: 10 AM to 6. PM

Closed every Tuesday except on Malaysia National Public Holidays and school holidays.

For inquiries, please contact our Guest Services Hotline at +6019 201 6286 during park operating hours.

We're upgrading Studio Plaza to bring you an exciting new experience. In the meantime, please use the SkyAvenue Gateway at Level G, SkyAvenue, for park entry. Thank you for your understanding and patience as we work to create a better space for you.

• Pricing is quoted in Ringgit Malaysia and inclusive of Service Tax and Entertainment Duty at prevailing rate where applicable.
• Online tickets must be purchased one (01) day before visiting the park.
• Definitions of Tickets:
  FREE park admission applies to children below 90cm in height
  Standard: Guest with a height above 110cm
  Child: Guest with a height between 90cm to 110cm
  Senior: Guests aged 60 years or above
  Guests with Disabilities: Guests with disability certificates
• The Park is closed every Tuesday, except for Malaysian public holidays. Click here to view the park opening dates on Tuesday.
• Malaysian rates are valid for Malaysian citizens only with a Malaysian Identification Card.
• Guests are required to provide their physical Malaysian Identification Card for verification purposes prior to park admission.
• An additional surcharge of an amount based on the walk-in rate will be collected for any wrong ticket purchase.

1. Certain rides, attractions, entertainment, restaurants, or other offerings may be unavailable, modified or operating at reduced capacity.
2. Pricing is quoted in Ringgit Malaysia and inclusive of Service Tax and Entertainment Duty at the prevailing rate where applicable.
3. Definitions of Tickets:
   FREE park admission applies to children below 90cm in height
   Standard: Guests with a height above 110cm
   Child: Guests with a height between 90cm to 110cm
   Senior: Guests aged 60 years or above
   Guests with Disabilities: Guests with disability certificates
4. The use of the venue Ticket(s) and/or entry to Genting SkyWorlds implies your acceptance of the General Ticketing Terms & Conditions and Rules & Regulations.
5. No request for a change of the validity date of the purchased Tickets shall be entertained.
6. The Tickets are strictly non-transferable, not for resale, exchange or non-refundable under any circumstances, including external factors beyond our reasonable control (e.g. haze, inclement weather, governmental acts, acts of God, riots or strikes) and will be void if altered, defaced/or tampered.
7. All guest(s) must retain their confirmation email(s) for inspection purposes when required. The Management reserves the right to:
   a. request additional information or proof of identity from you in order to verify confirmation email(s); and
   b. deny your entry if you violate these Terms and Conditions or if the transaction is deemed fraudulent in our reasonable opinion.
8. The Management reserves the right to review and revise these Terms and Conditions at any time without prior notice.
9. If there is any conflict or inconsistency between English and other translations of these Terms and Conditions, the English version shall prevail.
10. These Terms and Conditions shall be governed by and construed in accordance with the laws of Malaysia, and you hereby agree to submit to the exclusive jurisdiction of the courts of Malaysia.
11. All guest(s) must comply with the terms and conditions stipulated and adhere to all Genting SkyWorlds’ Rules and Regulations as stipulated in gentingskyworlds.com/rules-regulations.com.
12. Other operating Terms and Conditions may apply.

1. Please present the original e-voucher QR code from the Genting SkyWorlds app upon redemption. Any screenshot or photocopy of the e-voucher is not acceptable.
2. The e-voucher is valid only on the same day of visits to Genting SkyWorlds Theme Park.
3. Once redeemed, the e-voucher is considered utilised and is non-refundable, non-transferable, and non-exchangeable for cash or other goods.
4. The e-voucher can be combined with up to four (04) vouchers per transaction, provided the e-voucher is valid.
5. The e-voucher is applicable at any participating outlets, including the following F&B and Retail locations within Genting SkyWorlds Theme Park (subject to operating hours).
6. Participating F&B outlets:
   1. Vila Festa
   2. Crash and Eddie's Frozen Treats
   3. Peaches' Cocoa Concoctions
   4. Golden Gate Garage
   5. EXO Grab 'N' Go
   6. Sergeant Sully's Juice Boosters
   7. Buck's Café
   8. Chips And Dips
   9. Santa Teresa Trolley Treats
   10. Mud & Grub's BIG Bites
   11. Jetpack Coffee and Fast Fuels
   12. Classic Burgers
7. E-voucher redemption flow at Genting SkyWorlds retail outlet:
   1. Guests who linked their 2026 Genting SkyWorlds ticket in the Genting SkyWorlds mobile app will receive an RM10 e-voucher for utilisation at either F&B or Retail outlet inside Genting SkyWorlds.
   2. Genting SkyWorlds retail crew will scan the e-voucher QR code for redemption/ validation upon guest checkout at the cashier counter.
   3. The e-voucher is not applicable for use at any retail pushcarts, ponchos and photo products.
   4. Applicable outlets for redemption (subject to respective operating hours): Studio Emporium, Galaxy Store, Freedom Shop, Rio Mercado, Cavern Treasures, ESD Exchange, Redwoods Trading Post.
8. Any unutilised amount will be forfeited. No refund, exchange, or extension will be permitted.
9. The Management reserves the right to amend the terms and conditions at any time without prior notice. Other terms and conditions may apply.