Genting SkyWorlds Park Hours:

Daily: 10am – 6pm

The Park is closed every Tuesday, except for Malaysian National Public Holidays and school holidays. Click here to view the park opening dates on Tuesday.

For inquiries, please contact our Guest Services Hotline at +603-61059829 during park operating hours.

• Pricing is quoted in Ringgit Malaysia and inclusive of Service Tax and Entertainment Duty at prevailing rate where applicable.
• Definitions of Tickets:
  FREE park admission applies to children below 90cm in height
  Standard: Guests with a height above 110cm
  Child: Guests with a height between 90cm to 110cm
  Senior: Guests aged 60 years or above
  Guests with Disabilities: Guests with disability certificates
• The Park is closed every Tuesday, except for Malaysian public holidays. Click here to view the park opening dates on Tuesday.
• Malaysian rates are valid for Malaysian citizens only with a Malaysian Identification Card.
• Guests are required to provide their physical Malaysian Identification Card for verification purposes prior to park admission.
• An additional surcharge of an amount based on the walk-in rate will be collected for any wrong ticket purchase.
• For safety reasons, pregnant women are not permitted to participate in any rides or attractions.

1. Certain rides, attractions, entertainment, restaurants, or other offerings may be unavailable, modified or operating at reduced capacity.
2. Pricing is quoted in Ringgit Malaysia and inclusive of Service Tax and Entertainment Duty at the prevailing rate where applicable.
3. Definitions of Tickets:
   FREE park admission applies to children below 90cm in height
   Standard: Guests with a height above 110cm
   Child: Guests with a height between 90cm to 110cm
   Senior: Guests aged 60 years or above
   Guests with Disabilities: Guests with disability certificates
4. The use of the venue Ticket(s) and/or entry to Genting SkyWorlds implies your acceptance of the General Ticketing Terms & Conditions and Rules & Regulations.
5. No request for a change of the validity date of the purchased Tickets shall be entertained.
6. The Tickets are strictly non-transferable, not for resale, exchange and/or non-refundable under any circumstances, including external factors beyond our reasonable control (e.g. haze, inclement weather, governmental acts, acts of God, riots or strikes) and will be void if altered, defaced and/or tampered.
7. All guest(s) must retain their confirmation email(s) for inspection purposes when required. The Management reserves the right to:
   a. request additional information or proof of identity from you in order to verify confirmation email(s); and
   b. deny your entry if you violate these Terms and Conditions or if the transaction is deemed fraudulent in our reasonable opinion.
8. The Management reserves the right to review and revise these Terms and Conditions at any time without prior notice.
9. If there is any conflict or inconsistency between English and other translations of these Terms and Conditions, the English version shall prevail.
10. These Terms and Conditions shall be governed by and construed in accordance with the laws of Malaysia, and you hereby agree to submit to the exclusive jurisdiction of the courts of Malaysia.
11. All guest(s) must comply with the terms and conditions stipulated and adhere to all Genting SkyWorlds’ Rules and Regulations as stipulated in gentingskyworlds.com/rules-regulations.com.
12. Other operating Terms and Conditions may apply.

1. Booking period: 29.09 – 15.11.2026, with redemption available from 14.10 – 15.11.2026 and valid only on the visit date.
2. Each eligible Genting SkyWorlds 1-Day Standard Ticket holder is entitled to one (01) e-voucher, redeemable for one (01) snack of choice and one (01) mineral water at participating F&B outlets within Genting SkyWorlds Theme Park.
3. The following Genting SkyWorlds 1-Day Standard Ticket types are eligible for this promotion:
   a. Malaysian Guest (Online Purchase) - RM88
   b. Malaysian Guest (Walk-in or Same Day Purchase) - RM168
   c. Non-Malaysian Guest (Online Purchase) - RM168
   d. Non-Malaysian Guest (Walk-in or Same Day Purchase) - RM198
4. Participating F&B outlets:
   Jetpack - Coffee and Fast Fuels
   Chips and Dips
   EXO Grab 'N' Go
   Han's Cha Chaan Teng
5. Please present the original e-voucher QR code from the Genting SkyWorlds app upon redemption. Any screenshot or photocopy of the e-voucher is not acceptable.
6. The e-voucher is valid only on the same day of visits to Genting SkyWorlds Theme Park.
7. Once redeemed, the e-voucher is considered utilised and is non-refundable, non-transferable, and non-exchangeable for cash or other goods.
8. Guests who linked their eligible Genting SkyWorlds 1-Day Standard Ticket purchased within the promotion validity period to the Genting SkyWorlds App will automatically receive an e-voucher in their account.The e-voucher is redeemable at participating F&B outlets within Genting SkyWorlds Theme Park, subject to outlet operating hours.
9. Genting SkyWorlds F&B staff will scan the e-voucher QR code for redemption/ validation upon guest checkout at the cashier counter.
10. Any unutilised amount will be forfeited. No refund, exchange, or extension will be permitted.
11. The Management reserves the right to amend the terms and conditions at any time without prior notice.
12. Other terms and conditions may apply.

What is included in this Genting SkyWorlds Theme Park ticket promotion?
Eligible promotional tickets include a 1-Day Standard Ticket, three (03) Virtual Queue Reservations, one (01) complimentary snack, and one (01) complimentary mineral water.

When can I book this promotion?
Tickets can be purchased during the promotional booking period from 29 September 2026 to 15 November 2026.

When can I visit using this promotion?
Visits are valid from 14 October 2026 to 15 November 2026.

How do I redeem the complimentary snack and mineral water?
Scan your admission ticket using the Genting SkyWorlds App. If your ticket qualifies for the promotion, the e-voucher will be automatically credited to your account. Present the e-voucher to the crew for verification and redemption.

Do I need the Genting SkyWorlds App to redeem my complimentary snack?
Yes. Guests need to scan their admission ticket using the Genting SkyWorlds App to access the promotional e-voucher.

What complimentary snacks can I choose from?
Guests may select one (01) complimentary snack from the following options:
    • Tabby Waffle
    • Giant Chicken Stick
    • Popcorn
    • Flat Croissant
    • Chicken Ranch Wrap

Is mineral water included in the promotion?
Yes. Each eligible promotional ticket includes one (01) complimentary mineral water together with one (01) complimentary snack.

Where can I redeem my complimentary snack?
Complimentary snacks can be redeemed at selected outlets within the theme park, including:
    • Jetpack – Coffee and Fast Fuels
    • Chips and Dips
    • EXO Grab 'N' Go
    • Han's Cha Chaan Teng
Please refer to the park map for outlet locations.

How many Virtual Queue Reservations are included?
Each eligible promotional ticket comes with three (3) Virtual Queue Reservations to help guests plan their day and enjoy more attractions.

Can I use the complimentary snack and mineral water voucher on another day?
No. The e-voucher is valid only on the same day as your visit to Genting SkyWorlds Theme Park.

Is this promotion available for Malaysian and non-Malaysian guests?
Yes. Promotional ticket prices are available for both Malaysian and non-Malaysian guests.

How do Virtual Queue Reservations help during my visit?
Virtual Queue Reservations allow guests to reserve selected attractions through the mobile app, helping them better plan their experience at Genting SkyWorlds Theme Park.

Where can I find more information about theme park attractions and facilities?
Guests can use the Genting SkyWorlds App and the official park map to locate attractions, dining outlets, and guest facilities throughout the park.

Where can I find the full terms and conditions for this promotion?
Please refer to the official promotion page for the complete ticket terms and conditions, as well as the snack and mineral water e-voucher terms and conditions: https://www.gentingskyworlds.com/en/event/GSW-fnb-bundle.html