Covid 19 SOP Relaxations from 1 May 2022 | LEARN MORE
Covid 19 SOP Relaxations from 1 May 2022 | LEARN MORE
Located 6,000ft above sea level, Genting SkyWorlds enjoys a unique climate of cooler temperatures and mountain breezes. Although the average temperature is 19 degrees year-round, the weather does change often (and sometimes quickly) including cloudy conditions and rain. Whilst most of our rides and attractions are designed to operate in the rain, for the safety of everyone, we may occasionally have to suspend operations of certain outdoor attractions until the inclement weather has passed.
If there is inclement weather for more than 2 hours during your visit, our ‘Rainy Day Guarantee’ will be activated, offering you a FREE return day ticket to be used within the next 12 months*.
The best way to enjoy Genting SkyWorlds is by downloading the Genting SkyWorlds mobile app, registering your tickets and enabling notifications. In the event of our ‘Rainy Day Guarantee’ being activated, you will automatically receive a notification straight to your phone or tablet.
Please retain your original ticket(s) and/or confirmation email if booked online – you will need these on your next visit. When you know the date you wish to return, check our website for opening times, any capacity restrictions and attraction availability before making your way to the resort. Bring with you the original ticket(s) and NRIC/Passport (copies are not accepted). We will validate your ticket(s) to ensure they haven’t already been used for a second free visit, issue your new ticket(s) and then you are free to enter the theme park.
*Terms and conditions
Rainy Day Guarantee can only be used once per original ticket transaction. Free return tickets will only be given upon presentation of the original ticket from your first visit. Offer only valid when it rains continuously for two hours or more. Rain is recorded during regular Genting SkyWorlds opening hours and does not include Resort World Genting or Genting Highlands Premium Outlet locations. Weather conditions will be recorded by Genting SkyWorlds and our decision will be final.
No cash alternative is available and tickets cannot be sold or exchanged. Rainy Day Guarantee cannot be used in conjunction with any other offer or promotion and return visit is subject to availability at time of rebooking. Should it rain on your return visit, tickets will not be transferable and no further free visits will be offered. Other products and purchases made at time of original booking are excluded (such as car parking, Skyway, Photo+, VQ).
Only tickets purchased via Genting SkyWorlds website, Resort World Genting website and onsite Resort Box Office are applicable for our ‘Rainy Day Guarantee’. Certain ticket types such as complimentary, annual passes, multi-day, combo packages or corporate event packaged products are excluded from this offer.
A list of dates where our ‘Rainy Day Guarantee’ has been activated are available below:
27 Feb 2022 | 25 & 26 Apr 2022 | 2 May 2022
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And that's just the beginning! Download the app now and let it do all the work, while you focus on the more important things – enjoying non-stop action and adventure at Genting SkyWorlds! See you in the clouds!
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